Grow your business through employee training, improving company communication and morale and inspect what you expect through mystery shopping reviews.
By Ayesha Ashley - Brandt Group National TrainerAre you a person who loves to interact and be social, connect and talk with others, even people on line at the market? Are you energized by interaction and sorry to see the…View Post
Before you can have a successful recruiting strategy, you must first know what you are looking for in an ideal employee. I know there are many times you say to yourself, “why can’t I find people just like me” or…View Post
In my last blog post, Employee Happiness Pays. I discussed the importance of bringing EMPLOYEE HAPPINESS. It is the first of eight solutions for a successful Strategic Staffing Plan.The second solution is Knowing the Numbers. This can be the difference…View Post
By Steve Beck - Brandt Group National TrainerWith spring upon us, it’s the perfect time to get re-focused with your individual performance improvement plan. The first thing you must ask yourself is ‘How do I want to be?’ or ‘What…View Post
In last month's blog I discussed the importance of bringing JOY back into the workplace. It starts with your individual JOY as a manager or owner. Your joy really is the secret of the employee recruitment and retention game. It…View Post
By Joe Lair, A Brandt Group TrainerWhen is the last time you gave yourself a grade about anything to do with you and your business? Not the type of grade where you let yourself off the hook easy but an…View Post
By Ayesha Ashley, A Brandt Group TrainerDo you need a translator at work?Do you feel as if you are not understood by your boss or colleagues at work? Do they sometimes give instructions that make little sense to you? This…View Post
Over the past 18-24 months the economy has changed drastically. The national banking crisis has trickled down throughout our local economy affecting every business in one way or another.Decreasing sales translate into businesses having to make drastic cuts to their…View Post
When the subject of providing "Exceptional Customer Service" comes up it is natural to start thinking about employees of a particular business. Yes employees are essential, but they are not the only element in building Exceptional Customer Service.There are many…View Post
Last month I received several phone calls and a few emails regarding my column on setting personal goals. There I outlined 10 critical goal areas that affect your life. These goals are: Personal, Health, Recreation, Family, Friendship, Community, Career, Financial,…View Post
At The Brandt Group we take a slightly different approach than other mystery shopping companies. Here are a few ways we help your business grow.
I'm ready to learn how the Brandt Group can help improve my business and increase the bottom line.
I'd like to earn extra money as a mystery shopper for The Brandt Group.