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Earn money sharing your opinion about the shopping experience as a Mystery Shopper for The Brandt Group. The Brandt Group, a customer service and loyalty intelligence firm, focuses on improving customer service in retail, service and dining industries. Do you like to share your opinion and like to shop or eat out? Get paid for your time!


What is a mystery shopper?

Mystery shoppers pose as normal customers and perform specific tasks —- such as purchasing a product, asking questions, registering complaints or behaving in a certain way —- and then provide detailed reports or feedback about their experiences.


Competitive Pay

The Brandt Group offers its Mystery Shoppers extremely competitive pay, often going well above what other mystery shopping agencies offer. Plus we pay twice a month. Interested? Join the team of Mystery Shoppers today...



It's Easy

Apply for the shops that you want, manage your selected jobs online, get support and training from our qualified customer services specialists, and receive timely payments! We make it easy to shop with The Brandt Group.

How Mystery Shopping Evaluates Your Business

What Makes the Brandt Group Different

At The Brandt Group we take a slightly different approach than other mystery shopping companies. Here are a few ways we help your business grow. 

How To Use Mystery Shopping Results