Competitive Mystery Shopping

Get a Leg Up on the Competition

Differentiate Yourself! Knowing the competition is a vital part of running your business today. The Brandt Group team provides you with the information to help understand the key differentiators between you and your competitors.

We assign mystery shoppers to your company and your competition. You'll receive a detailed competitive analysis of the entire customer sales and service experience. This analysis contains objective and subjective information that measures the metrics that are important to your business.

We help you define the parameters of the competitive shop that ultimately lead to an action plan to capitalize on your organizational strengths and minimize or eliminate your weaknesses. Ultimately this enhances the customer's experience, impacts associate behaviors, improve market share and increase profitability.

Want To Learn More?

Our team of customer experience experts are ready to help you take your business to the next level.