We ask the right questions to get the answers your specific business needs.
The Brandt Group specializes in business profit enhancement through Mystery Shopping & Mystery Dining, Training, and Operational Development. We are a Nationally recognized Sales and Customer Service Consulting firm focused on increasing retail sales as well as customer loyalty.
Our professional and knowledgeable staff create and guide you through a Mystery Shopping Program that fits your needs. We know that no business is the same, and that calls for unique feedback provided by your very own customers. We are a mystery shopping company that will help you improve your employee sales skills as well as their customer service performance based upon what your own customers expect!
How can The Brandt Group help your business? Our customer experience solutions are tailored to meet your goals and objectives. Pick one of our services below to learn more:
At The Brandt Group we take a slightly different approach than other mystery shopping companies. Here are a few ways we help your business grow.