We provide candid, real-world customer experience feedback that helps brands identify gaps in performance, improve customer loyalty, and increase profits.
How We Can Help
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Who We Are
At The Brandt Group, we take a different approach than other mystery shopping companies. Here are a few ways we help your business grow.
How Much Does It Cost
Our customer experience experts can tailor a mystery shopping program to fit your budget and meet or exceed your goals. Let us know a little about your business and some areas you are looking to improve.
OUR CLIENTS INCLUDE
INCREASE YOUR SALES & CUSTOMER LOYALTY
The Brandt Group has specialized in business profit enhancement through mystery shopping and customer experience consulting management and employee training, and operational development for businesses for more than 25 years. We are a nationally recognized, sales and customer service consultancy that is focused on increasing your business’s sales and customer loyalty through mystery shopping. Our customer experience solutions extend across a variety of industries so let the Customer Service Experts at The Brandt Group help your business grow.