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By Joe Lair: A Brandt Group Trainer Question: When I met you and told you about my business you said something that still puzzles me, “Quit being your competitors best advertising.” I’ve been trying to figure why you said that and I’m still puzzled, help me out. Yo’ Joe: My dad told…

By Joe Lair, A Brandt Group Trainer I hire these students for the summer and in the fall they leave and go back to school. Seems like a waste. This is a pretty simple question that needs to be addressed each time a new hire happens. Every business faces the…

By John Brandt, Jr., The Brandt Group, Ltd. For a moment, forget about all the local and national news you have heard regarding the economy. At first glance, you will notice gas prices are down substantially. Traffic is busier then ever this summer with both locals and tourist. Stores and…

Before you can have a successful recruiting strategy, you must first know what you are looking for in an ideal employee. I know there are many times you say to yourself, “why can’t I find people just like me” or “why don’t these kids work as hard as I did…

By Ayesha Ashley – Brandt Group National Trainer Are you a person who loves to interact and be social, connect and talk with others, even people on line at the market? Are you energized by interaction and sorry to see the party end? If there’s no one else around do…

In my last blog post, Employee Happiness Pays. I discussed the importance of bringing EMPLOYEE HAPPINESS. It is the first of eight solutions for a successful Strategic Staffing Plan. The second solution is Knowing the Numbers. This can be the difference between a successful business operation and an unsuccessful one.…

In last month’s blog I discussed the importance of bringing JOY back into the workplace. It starts with your individual JOY as a manager or owner. Your joy really is the secret of the employee recruitment and retention game. It is what puts the excitement, challenge, and achievement back into…

By Joe Lair, A Brandt Group Trainer When is the last time you gave yourself a grade about anything to do with you and your business? Not the type of grade where you let yourself off the hook easy but an honest grade about you and your business. I sit…

By Ayesha Ashley, A Brandt Group Trainer Do you need a translator at work? Do you feel as if you are not understood by your boss or colleagues at work? Do they sometimes give instructions that make little sense to you? This is very likely to be a question of…

Over the past 18-24 months the economy has changed drastically. The national banking crisis has trickled down throughout our local economy affecting every business in one way or another. Decreasing sales translate into businesses having to make drastic cuts to their staffing levels. As businesses are paring down their staff,…

When the subject of providing “Exceptional Customer Service” comes up it is natural to start thinking about employees of a particular business. Yes employees are essential, but they are not the only element in building Exceptional Customer Service. There are many factors that influence the success or failure of a…

HAPPY NEW YEAR!! Most businesses have finalized their income and expenses for 2009 and are putting the finishing touches on their 2010 budget. The budgets that are developed consist of a series of incremental goals that will enable them to achieve their objectives. Trying to run a business without setting…