As the holiday season approaches, small businesses enter what is most likely their busiest time of year. While the fourth quarter brings excitement and increased sales, it also puts a lot more stress of your employees. Amid all this hustle and bustle, it’s easy to forget that your staff is not only working hard to keep things running smoothly at work, they’re also managing their own personal holiday stresses at home. Consequently, this is the perfect opportunity to show your appreciation for their dedication and hard work.
Celebrating your employees during this time isn’t just a nice gesture, it’s a savvy business move. Here are a few ways you can make your staff feel valued as we approach the end of the year:
1. Host a Pizza Party
Who doesn’t love pizza? And what better and more cost-effective way is there to celebrate everyone’s contributions than with a simple pizza party? Take an hour to close the store or office, share some laughs, and enjoy some good food together. A gesture like this fosters team camaraderie and gives everyone a moment to relax and recharge during this hectic season.
The point of a party is that it’s a great way to thank the whole team, not just the best performers. Speaking of…
2. Reward the Top Performer
Create a contest to inspire friendly competition and acknowledge your sales staff. Recognize the highest sales or the best performance in whatever metrics matter most. Whether it’s with a bonus, gift card, or some other prize, this kind of acknowledgment shows your team that their efforts are noticed and appreciated. Plus, it will serve as a motivation boost for everyone to strive for excellence as the quarter comes to a close.
The idea here is to promote an atmosphere where merit shall be rewarded. Your salespeople will love it.
3. Spotlight Exceptional Customer Service
Customer feedback and mystery shopping reports are the best measure of your service personnel’s impact. Consider awarding a prize to the team member who earns the most positive reviews on customer surveys or on shop reports. Not only does this reward outstanding customer service, it also emphasizes the importance of making every customer interaction exceptional. This is a huge win for your business and the team.
You do this to make sure you recognize the dedication of your employees whose work doesn’t always show up in the sales stats.
Invest in Your Business by Investing in Your Team
When you celebrate your employees, you boost morale, improve retention, and create a stronger, more engaged team. As you plan your holiday celebrations, consider partnering with us at The Brandt Group. We’re a trusted customer service consultancy with more than 35 years of experience in collecting and analyzing consumer feedback. Through our powerful survey and mystery shopping services, we’ll help you test your company’s customer experience and also recognize your top performers.
Contact The Brandt Group today to learn how our services can enhance your employee and customer experiences alike. A business that appreciates and celebrates its team is a business that will keep celebrating its success!
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