Employee Happiness – PAYS!

In last month’s blog I discussed the importance of bringing JOY back into the workplace. It starts with your individual JOY as a manager or owner. Your joy really is the secret of the employee recruitment and retention game. It is what puts the excitement, challenge, and achievement back into…
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How am I with Customers & Customer Service?

By Joe Lair, A Brandt Group Trainer When is the last time you gave yourself a grade about anything to do with you and your business? Not the type of grade where you let yourself off the hook easy but an honest grade about you and your business. I sit…
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Which Myers-Briggs Personality Type Are You?

By Ayesha Ashley, A Brandt Group Trainer Do you need a translator at work? Do you feel as if you are not understood by your boss or colleagues at work? Do they sometimes give instructions that make little sense to you? This is very likely to be a question of…
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