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Stop Wasting Your Time

When you’re in a position of leadership at your company, your time is precious. There aren’t enough hours in a day for you to handle everything yourself, and you can’t afford to shorten the day further with poor productivity. Dayshift supervisor, store manager, or business owner—or something in-between—it doesn’t matter.…
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Understanding Your Company’s Culture

Alison Doyle, writing for The Balance Careers, describes company culture as “the shared values, attributes, and characteristics of an organization.” She goes on to explain its importance by saying “workers are more likely to enjoy work when their needs and values are consistent with their employers.” After all, believing in…
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Shrinkflation

According to Wikipedia, shrinkflation “is the process of items shrinking in size or quantity, or even sometimes reformulating or reducing quality, while their prices remain the same or increase.” The term is relatively new, and is usually attributed to British economist Pippa Malmgren, who used it in a Twitter conversation…
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Customer Loyalty Is Always Up for Grabs

One of the most important pursuits for any company is maximum customer loyalty. In fact, we’ve devoted countless blog posts to this idea, and we’ve structured our mystery-shopping service around the idea of earning that loyalty. Why? Because loyal customers equate to repeat business, naturally, and they also lead to…
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