By Mark Hopwood, Director of Client Services – The Brandt Group A guest walks into your store, curious about the latest product and offer that they had seen on your website. Price, as always, is a determinant factor. But, it is only a tie-breaker. Your ad invocated something special, something…

A message from John Brandt Jr., president of The Brandt Group Mystery shopping is a great opportunity to earn extra money or get a nice meal.  Plus it’s a great way to help improve the customer service in a wide variety of business.  But email scammers are trying to take advantage of…