Boost Your Bottom Line with Mystery Shopping

Keeping your edge over your competitors requires more than just good branding and clever slogans. Even if you think your business already has good customer service, that alone may not be enough. Without a doubt, the tool you need—the one that can provide you with the insights necessary to drive…
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Use the 80/20 Rule to Guide Your Business

The 80/20 Rule is traditionally known as the Pareto Principle, named for Italian economist Vilfredo Pareto (1848–1923). Pareto discovered a recurring phenomenon that appeared in many aspects of life, from land ownership to broader economics: put simply, this principle states that 80% of results come from 20% of effort. This…
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