Commandment No. 3 – Thou Shalt Greet, Speak and Be Real
With this week’s look at Shep Hyken’s Forbes article, The Ten Commandments of Superior Customer Service, we arrive at the third commandment, “Thou Shalt Greet, Speak and Be Real”. As Shep explains, you shouldn’t “miss an opportunity to interact with your customers.” He goes on to promote how important simple…
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