Recruiting the Best: What We Look for in a Mystery Shopper

Becoming a mystery shopper offers you the unique opportunity to contribute to the success of small businesses around you while enjoying the perks of a flexible schedule, timely pay, and other benefits. At The Brandt Group, we are always on the lookout for individuals like you who embody the qualities and skills necessary to excel in this role. Let’s take a look at what we seek in our mystery shoppers, what the benefits of joining us are, and how the application process works.

What Makes a Great Shopper

To ensure the highest quality of feedback for our clients, we seek mystery shoppers who possess the following qualities:

• Good Oral and Written Communication Skills: Effective communication is crucial for providing detailed and constructive feedback. Mystery shoppers must be able to articulate their observations clearly and concisely in writing, as our shops will require you to complete a survey at their conclusion.
• Keen Sense for Detail: A successful shopper possesses a sharp eye for detail. This means noticing the small things that can make a big difference for a business’s customer experience, including aspects about a store’s cleanliness to the friendliness of their staff.
• Internet Access: This may seem like a no-brainer, but since our process involves digital forms and online submissions, you will need to have reliable internet access. Mystery shoppers must be comfortable using email and navigating the web.

Benefits of Being a Mystery Shopper

So, what are some of the benefits of joining The Brandt Group as mystery shopper?

• Flexible Schedules: Mystery shopping offers high levels of flexibility, allowing you to choose the assignments that fit your interests and availability. This makes this pursuit an ideal role for those with busy schedules who just want to a little extra work on the side.
• Timely Payments: Unlike some mystery shopping services out there, we don’t delay payments. For in-person mystery shops, we pay twice monthly to ensure that you are compensated promptly for your hard work.
• Clear Guidelines: We provide our shoppers with clear guidelines and expectations, as well as early access to the questionnaires for each assignment. We want you to know exactly what to do and what to look for during your shopping experience.
• Direct Support: Moreover, we’re here for you if you have questions. We have actual people who will respond; they are committed to providing you with the assistance you need when you need it.
• Improving Your Community: Best of all, as a mystery shopper, you will provide local businesses with the feedback they need to improve their customer service, overall experience, and product quality. Your opinions will aid them as they attempt to survive and thrive in an increasingly competitive environment.

The Application Process

We’ve made the application process as easy and straightforward as possible in the hopes of attracting a wide range of applicants, including you.

1. To get started, simply head to our Become a Shopper page.
2. Click the Sign Up Now button, which will take you to our registration system. Simply follow the onscreen prompts to complete the process. Note: We do not require registration fees nor special certifications to shop. We would advise you to not shop with mystery shopping companies that do.
3. Navigate to the Shop Board after you’ve registered. This will show you the available assignments near you, which will include brief summaries of what’s expected and what the compensation is. Moreover, you can set the range that the board shows you by entering a zip code and defining how far you’re willing to travel.
4. Select any assignments that interest you and would fit in your schedule. If your request is approved, you will be contacted via email by one of our schedulers.

Keep in mind that we add new shops during the first week of each month, so be sure to keep checking back! Assignments go quickly, so don’t delay!

Ready to Get Started?

If this sounds enticing, then we encourage you to go ahead and visit this webpage to learn more. We hope you choose to shop with us at The Brandt Group and aid us in our quest to make a positive impact on small businesses around the country.

See you on the Shop Board!