Forget Annual Performance Reviews

One of the questions I always like to ask managers is how often they conduct employee reviews. I am always shocked to find out well over 70% of the business managers I talk to do not conduct formal employee reviews. The typical reasons vary; many are not done due to…
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Yo’ Joe – Your Competitors Best Advertising

By Joe Lair: A Brandt Group Trainer Question: When I met you and told you about my business you said something that still puzzles me, “Quit being your competitors best advertising.” I’ve been trying to figure why you said that and I’m still puzzled, help me out. Yo’ Joe: My dad told…
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Why should I spend money on employee training?

By Joe Lair, A Brandt Group Trainer I hire these students for the summer and in the fall they leave and go back to school. Seems like a waste. This is a pretty simple question that needs to be addressed each time a new hire happens. Every business faces the…
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Do More Than Survive – Thrive!

By John Brandt, Jr., The Brandt Group, Ltd. For a moment, forget about all the local and national news you have heard regarding the economy. At first glance, you will notice gas prices are down substantially. Traffic is busier then ever this summer with both locals and tourist. Stores and…
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Performance Management – Appreciating Group Diversity

Before you can have a successful recruiting strategy, you must first know what you are looking for in an ideal employee. I know there are many times you say to yourself, “why can’t I find people just like me” or “why don’t these kids work as hard as I did…
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Extroverts and Introverts – How to Cope!

By Ayesha Ashley – Brandt Group National Trainer Are you a person who loves to interact and be social, connect and talk with others, even people on line at the market? Are you energized by interaction and sorry to see the party end? If there’s no one else around do…
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Strategic Staffing Plan – Understanding The Numbers

In my last blog post, Employee Happiness Pays. I discussed the importance of bringing EMPLOYEE HAPPINESS. It is the first of eight solutions for a successful Strategic Staffing Plan. The second solution is Knowing the Numbers. This can be the difference between a successful business operation and an unsuccessful one.…
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Employee Happiness – PAYS!

In last month’s blog I discussed the importance of bringing JOY back into the workplace. It starts with your individual JOY as a manager or owner. Your joy really is the secret of the employee recruitment and retention game. It is what puts the excitement, challenge, and achievement back into…
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How am I with Customers & Customer Service?

By Joe Lair, A Brandt Group Trainer When is the last time you gave yourself a grade about anything to do with you and your business? Not the type of grade where you let yourself off the hook easy but an honest grade about you and your business. I sit…
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